Privacy Policy
- Introduction
We, Provence Harmonie SARL Provence Arômes, are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website provenceharmonie.fr and use our services.
- Collection and Use of Personal Data
We collect and use your personal data solely for the following purposes:
- Processing your orders.
- Communicating with you regarding your orders or inquiries.
- Improving your user experience on our website.
The data we collect may include:
- First and last name.
- Email address and mailing address.
- Payment information (securely processed via a third-party provider).
- Your purchase history and interactions with our site.
- Cookies and Similar Technologies
We use "cookies" and similar technologies to optimize our website’s performance and improve your user experience. These cookies may include:
- Functional cookies: To remember your preferences and manage your shopping cart.
- Analytical cookies: To analyze site usage and improve our services.
- Marketing cookies: Currently, we do not use marketing cookies for personalized ads. However, if this changes, we will notify you and allow you to manage your cookie preferences.
You can manage your cookie preferences via the cookie banner displayed during your first visit or at any time on our [cookie management page].
- Consent
By visiting our website, you consent to the use of your personal data in accordance with this privacy policy and our terms of service. You may withdraw your consent or modify your preferences at any time by contacting us at the address provided below.
- Protection of Personal Data
We are committed to ensuring the security of your personal data. We have implemented appropriate technical and organizational measures to protect your information from loss, alteration, unauthorized access, or disclosure.
- Transaction Security
Payments made on our website are secured by PayPal, Crédit Agricole, recognized for its reliability in online transactions. All transactions are encrypted according to current security standards. No banking data is stored on our servers.
- User Rights
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act of January 6, 1978, you have the following rights:
- Right of access: You can request information about the data we hold about you.
- Right of rectification: You can request the modification of your personal data if it is inaccurate or incomplete.
- Right to erasure (right to be forgotten): You can request the deletion of your data in certain circumstances.
- Right to data portability: You can request that your personal data be transferred to you or another provider.
- Right to object and restrict processing: You can object to the processing of your personal data or request its restriction under certain conditions.
To exercise these rights, please contact us at the following address:
Provence Harmonie SARL Provence Arômes
1866 avenue des Valayans
84320 Entraigues-sur-la-Sorgue
lydie@provenceharmonie.fr
- Data Sharing and Transfers
Your personal data will never be sold to third parties. We only share your data with third-party service providers when necessary for order processing (e.g., delivery or payment processing). These providers are also subject to confidentiality and data protection requirements.
- Data Retention
Your personal data is retained only for the duration necessary to fulfill the purposes for which it was collected, in accordance with legal requirements. We commit to deleting or anonymizing your data once these purposes have been met, unless a longer retention period is required by law.
- Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, if necessary, notified by email or via a banner on the website. We encourage you to review this page regularly to stay informed of any updates.
- Contact
For any questions regarding this privacy policy or to exercise your rights, please contact us at the following address:
Provence Harmonie SARL Provence Arômes
1866 avenue des Valayans
84320 Entraigues-sur-la-Sorgue
lydie@provenceharmonie.fr